In the fastchanging world of retail, a new type of shop is on the rise.
(Sorry, white paper is in Dutch)
Our latest book was published in March 2017. '100% Service, the formula for success' is one of the few books about client-oriented innovation that specifically focuses on the public sector.
'1:1' is about all aspects of retail branding, from developing a retail formula to the 1 on 1 relation with the customer.