Retail is possibly the largest industry in the world. Nevertheless, there is relatively little attention to research and education. On the other hand, the power of design is more and more acknowledged. We would like to share our expertise! 


'On our way to a space of discovery'

In the fastchanging world of retail, a new type of shop is on the rise.

(Sorry, white paper is in Dutch)


100% service

Our latest book was published in March 2017. '100% Service, the formula for success' is one of the few books about client-oriented innovation that specifically focuses on the public sector. 


1:1, the essence of retail branding & design

'1:1' is about all aspects of retail branding, from developing a retail formula to the 1 on 1 relation with the customer.